Withdrawal from the contract

concerns the Consumer
You have the right to withdraw from the contract within 14 days without giving any reason. To exercise the right of withdrawal, you must inform the Seller about your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or e-mail). Below are the contact details:
Ground Floor Craven House 40-44 Uxbridge Road
+44 7526 898516
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To keep the deadline for withdrawing from the contract, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.
Effects of withdrawal from the contract: in the event of withdrawal from the contract, we will refund all payments received from you, including the costs of delivering the item (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately, and in any case case no later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will reimburse the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees related to this return.
Please send back or hand over the goods to us immediately, and in any case not later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
We indicate that you are responsible for reducing the value of things resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of things.
The personal data provided by you will be processed by the Seller for purposes related to the execution of your withdrawal from the contract and the fulfillment of related requests, and on the terms set out in the relevant legal provisions. You have the right to request the data controller to access your data, rectify it, delete or limit processing, or object to processing, and the right to lodge a complaint with the supervisory authority. More information is contained in the document "Information from the personal data administrator".
You may use the attached model withdrawal form, but it is not obligatory.